Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

Australia: 5–10 business days

Delivery times may vary during busy periods or due to carrier delays.

Shipping Confirmation

Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).

Incorrect Address

Please ensure your shipping address is correct before placing your order. We cannot guarantee changes once an order has been processed.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us and we'll work with the shipping carrier to resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and packaging so we can assist you.

Contact Us

If you have any questions about shipping, please contact us through our Contact page.